Product and Pricing Information Policy


Our Promise: Clear Product & Pricing

At Qetello Eyewear, we want you to have all the facts about our sunglasses and their prices. This policy explains how we keep our product info and pricing clear and correct for you.

About Our Products

We give you full details on every product to help you choose wisely. We update this info often!

  • What It Is: Each product has a clear description of what it does and why it's great.
  • The Nitty-Gritty: We share details like size, materials, and weight.
  • Pictures: We use good photos so you can see what you're buying. Sometimes, colors or details might look a little different due to light or your screen. Small differences like these are normal and don't affect how the product works.
  • Is It Here? We tell you if an item is in stock, made-to-order, or has a wait time. This info is always fresh.

About Our Prices

We work hard to make sure our prices are right and easy to understand. All prices on Qetello Eyewear are in Euros (EUR) and include VAT.

  • What You See Is What You Pay: The price you see when you buy is the final price, including VAT.
  • Sales & Deals: We have sales! Each offer will clearly state when it's valid, what products it's for, and any rules. Discounts are only good during the sale period.
  • Special Orders: If you ask for something custom, the price might be different. We'll give you an exact price before you confirm your order.

Price Changes & Mistakes

We might change product prices, but this only applies to new orders.

  • Wrong Price? If there's a mistake in the price because of a technical problem or human error, we might cancel the order. We'll tell you about the correct price, and you can choose to buy it then or cancel your order with no cost to you.

Is It Right for You?

Please check product details carefully to make sure it's what you need. If you have questions, just ask our team! We're happy to help you choose.

Need Help?

If you have questions about a product or our pricing policy, feel free to ask:

  • Email: hello@qetelloeyewear.com
  • Support Hours: Monday - Friday, 08:00 - 16:00 (CEST)

By shopping with us, you agree to these rules. Thanks for choosing Qetello Eyewear!